First of all this email has been a while coming but I have been typing this up every day to see how I am going to express this.
THANK YOU, From the bottom of my heart, to the staff of Finance made Easy to Tony, Michelle, Sam and others involved in solving my financial debt I had.
Just turning 30, having those debts set me back in life where I was depressed, was not enjoying life, and the loss of my mother did not help my wounds. I still till this day can’t accept she is gone, but I am taking every day as it comes. I gave up on hope and life and it made me feel miserable.
These debts weren’t small amounts, they were large dollar values were I had no life, in supporting myself, and most importantly my family. I was the only income in the family, and there was times I would not want to go out, because of the limit amount of money I would have left because of all my debts piled up, and getting paid monthly did not help. I then took upon myself to pile on more debts, and getting more loans which did not help. I was afraid to answer calls, times would be off work because of too much thinking, and times I would not sleep.
I then seeked help.
I phoned you for assistance, and the first time we spoke you made me feel comfortable and made me realise that there is always a solution. There is always help and solutions in life, and all I had to do was express myself to you and tell you my problems.
What you did was something I will never forget, and I know this is part of your job, but you went above and beyond for me. You actioned my issues straight away, with the beautiful staff you have on board. From start to end, you never left me and always made sure I’m set, with my loan, and arrangement, and also the insurance paperwork to cover me. Even the financial advice as well I have taken on board so thank you.
What can I say about you? You’re a best friend I never had. I will always treasure you as a friend for life. You went above and beyond for me no matter what time of day it was, you would return my calls at any time of the day, assist me with my paperwork to get actioned ASAP. From settlement to filling out paperwork, from me meeting with the lawyers, you were always checking up on me and assuring me we’re getting to the finish line. And thank you for the guidance and advice you gave me on how to budget. It has really helped and I will be taking it on board. You changed my life and that is something you should be proud of. You made me believe again.
Your work ethic for me as well will never be forgotten. You also would go out of your way to return my calls, emails and help me assist with my debts. You made me believe in myself and that there is always a light at the end of the tunnel. You would action my emails, paperwork to your best work ethic and worked well with Michelle to get the job done. I also want to treasure you as a friend forever. You changed my life and made me happy.
To sum up, I would like to get you all a gift but I don’t know if you guys are in the same office at times or not. I would like to get Michelle & Sam a bunch of flowers to say thank you, and would like to be ensured they’re delivered to you guys. So maybe the office address is okay please confirm?
Tony, a nice bottle of expensive wine for you to say thanks. With you and your hard working team I want to reward you guys for a job well done and to celebrate.
Also thank you for the nice gift package form settlement. That was really nice of you guys.
I will definitely recommend, anyone who needs financial advice to you guys because I do not have a FAULT or negative feedback to say about you guys.
I am now enjoying life with my family, no debts, we are planning a holiday, and we go out again on weekends. We go to parks, dinners, and are happy family. I now have money in my pocket, and I can buy the things I couldn’t buy before.
Again thank you is not enough, but I’m happy again and DEBTTTTTTT FREEEEEEE. Thank you TONY AND YOUR TEAM.